- Unfreezing: Breaking a person down.
- Changing: Indoctrination.
- Refreezing: Building up and reinforcing a new identity.
The unfreezing part involves disrupting the person's sense of reality, using confusion and disorientation. This can happen physiologically through sleep deprivation and enforcing a nutrient-poor diet, as seen in the UHC. Another technique is repeatedly presenting confusing information, so as to induce a hypnotic trance. Robin certainly recognized this method, as she told Flora, "They force you to agree up's down and black's white. It's part of the way they control you."
Group situations are also prime times for creating unbalance.
Exercises, such as guided meditation, personal confessions, prayer sessions, vigorous calisthenics, and even group singing, can also aid in unfreezing, Typically, these activities start out quite innocuously, but gradually become more intense and directed. They are almost always conducted in a group. This enforces privacy deprivation and thwarts a person's need to be alone, think and reflect. At these stage of unfreezing, as people are weakening, most cults bombard them with the idea that they are seriously flawed. incompetent, mentally ill, or spiritually fallen... Some groups can be quite vicious on their attacks at this stage.
The small-group lectures and chanting sessions at the UHC eventually turned into the abusive confrontations of Revelation.